2GO Forwarding: At the Heart of Customer Trust

2GO, the country’s premier multimodal logistics solutions provider, continues to strengthen its reputation as a reliable local partner of leading international brands and organizations.

2GO Forwarding, the freight forwarding arm of the 2GO Group, operates through a nationwide network that spans 33,000 barangays and delivers scalable logistics for industries such as pharmaceuticals, FMCG, automotive, and events. With access to sea, land, and air transport, the unit provides customers with end-to-end logistics tailored to their operational needs.

Seamless Logistics and Mobility
For restaurant groups with extensive operations across the Visayas and Mindanao, efficient inter-island movement is essential to maintaining stock levels, product freshness, and store stability. Bigby’s Quality Food Corp., a homegrown restaurant group with 26 branches under brands such as Bigby’s Café & Restaurant, Boy Zugba, and The Tuna Bar, has seen significant improvements in its logistics efficiency with 2GO handling its island-to-island deliveries.

Henrik Kelly Yu, CEO of Bigby’s Quality Food Corp., said, “Before, I think the challenges of our shipments were the island-to-island deliveries. But now with 2GO, it’s very convenient. Deliveries to Dumaguete, Bohol, Tacloban, and Cebu—it has been very life-changing for our business to have this kind of service.”

Delivering Healthcare with Precision
Pharmaceutical distribution requires efficiency, accuracy, and consistent reliability. For Zuellig Pharma Corporation, the Philippines’ leading distributor of medicines and healthcare products, 2GO Forwarding has become a trusted partner in ensuring life-saving medicines and medical products reach their destinations safely and on time. The partnership has proven vital during peak demand periods, where uninterrupted delivery means uninterrupted access to healthcare.

Paul Sanchez, Director of Zuellig Pharma, said, “When we experienced logistics challenges, 2GO immediately stepped in to ensure our operations remained unhampered and delivery commitments were met. Their professionalism, precision, and ability to manage critical pharmaceutical cargo with utmost care have been instrumental to our mission of safeguarding healthcare access across the country.”

Powering Philippine Sports
Beyond healthcare, 2GO Forwarding also supports the movement of people and equipment for some of the Philippines’ most anticipated international sporting events. As the official logistics partner of IRONMAN Philippines, 2GO provides transport and forwarding solutions that ensure sporting gear, race materials, and participants arrive on time and in full. This capability has made 2GO an integral part of the country’s growing sports tourism industry.

Princess Galura, president and general manager of Sunrise Events Inc., said, “We are excited to continue our partnership with 2GO, whose end-to-end logistics and travel services help bring our MICE events to life—organized, on time, and seamless. Their reliable support ensures that our equipment arrives where it’s needed and that attendees can travel conveniently across islands. With 2GO, every event delivers a smooth and memorable experience for athletes and spectators alike.”

Operational Excellence
2GO Forwarding’s flexible service offerings have also supported businesses in the agriculture, food manufacturing, and MSME sectors. For the Strawberry-Guyabano Farm and Delibites Concepts Corporation in South Cotabato, 2GO’s transport solutions have helped streamline operations, reduce costs, and improve delivery performance.

Hannah Mamon, the owner, shared that faster transport cut delivery time from four days to two and that direct store deliveries helped eliminate pilferage. She said, “I was able to save on warehousing, shutting down Davao and Cagayan de Oro… dahil sa streamlining na na-address ni 2GO.” She added that 2GO’s Less than Container Load (LCL) service enabled her to ship small packages with clear and predictable rates. “The efficiency and reliability, na pwede mag twice a week o kahit once a week, kaya mabilis ang turnover ng inventory sa operations.”

Commitment to Partners
2GO Forwarding’s track record across industries highlights its ability to adapt to the unique requirements of every client, from healthcare to sports. The business unit remains focused on delivering solutions that enable organizations to make a meaningful impact on the communities they serve.

Faye Alonzo, Business Unit Head of 2GO Forwarding, said, “We see our role as more than transporting goods—we help businesses expand, communities thrive, and vital services reach the people who need them most. From healthcare and food to sports and MSMEs, we move what matters, ensuring every shipment travels safely and seamlessly across cities and regions. This commitment to enabling growth and enriching lives is at the heart of what we deliver to every partner we serve.”

To know more about our forwarding services, email forwarding@2go.com.ph.

 

2GO Revamps Escolta Branch, Introduces First Retail Outlet with Cafe 2GO

2GO, the Philippines’ most integrated logistics and travel solutions provider, has revamped its 2GO Escolta Branch located on the ground floor of AIC Center along Escolta Street, Binondo, Manila. The branch remained fully operational throughout the renovation, ensuring uninterrupted service while upgrading the space to better support the growing demand for travel, cargo, and express services in one of the country’s most historic commercial districts.

The branch enhancement marks the introduction of the first 2GO retail outlet with Cafe 2GO, a fully owned and branded café concept previously available exclusively on board 2GO vessels. Bringing Cafe 2GO to a ground retail environment provides customers with a more comfortable and welcoming space to lounge, wait, and conduct business while completing their transactions.

As part of the revamp, the Escolta branch also features a dedicated Cafe 2GO Training Room, designed to support onboarding, skills development, and continuous learning for 2GO team members. The facility serves as a central venue for barista training and capability-building programs across the retail network.

The upgraded space is also designed to function as a convenient meeting and collaboration hub, allowing customers, MSMEs, and partners to hold discussions, coordinate shipments, and make business decisions while availing of 2GO’s integrated logistics and travel services.

“Cafe 2GO was created to elevate the overall travel experience of our customers, and bringing it into a retail setting allows us to extend that same experience on the ground,” said Roland Sunga, Assistant Vice President for Food and Beverage, Ancillary, and Hotel Operations of 2GO Travel. “The dedicated training space enables us to continuously develop our baristas, refine our offerings, and ensure consistent quality across all touchpoints.”

Located in the heart of Binondo, the Escolta branch plays a vital role in supporting trade and MSMEs by facilitating the efficient movement of goods such as machinery, spare parts, textiles, and wholesale merchandise across cities and regions nationwide.

“This renovated location is more than a retail branch—it is a hub for MSME growth,” said Blessie Cruz, Business Unit Head of 2GO Retail. “Through this space, the introduction of Cafe 2GO, and our enhanced facilities, we aim to elevate customer experience while creating more opportunities for the communities we serve.”

For inquiries about 2GO services, partnerships, or training programs, interested parties may email retail@2go.com.ph.

2GO Introduces Eco-Friendly Logistics with E-Trucks

2GO, the top provider of multimodal logistics solutions in the country, has taken a giant leap toward more environmentally friendly and sustainable logistics operations with the formal deployment of its first batch of electric vehicles.

L–R: Ethel Concepcion, Head of Corporate Marketing and Communications, 2GO Group, Inc.; Faye Alonzo, Business Unit Head, 2GO Forwarding; Allain Dick, Board Director, Eclimo Electric Management Inc.; Elizier Santiago, Senior Assistant Vice President and Head of Operations, 2GO Forwarding.

For many years, 2GO’s operations have revolved around sustainability. The company’s usage of electric forklifts in the warehouse, compliance with Euro 4 emission regulations for its land transportation fleet, and the integration of solar panels to generate renewable energy at critical facilities are all recent initiatives. Shipping operations remain one of the most ecologically responsible ways to transfer goods across great distances in the nation, and eco-friendly packing solutions are the norm. The integration of e-trucks deepens 2GO’s dedication to cutting down on carbon emissions without sacrificing efficiency.

The new electric vehicles are a testament of 2GO’s long-standing commitment to sustainability, according to Faye Alonzo, Head of 2GO’s Forwarding Business Unit. Our duty to the environment informs all of our actions, from running the warehouse to driving on the roadways. Logistics and sustainability are not mutually exclusive; e-trucks allow us to transport goods more effectively while drastically reducing our environmental impact.

New electric vehicles are more efficient, cleaner, and quieter than their gas-powered predecessors, and they can manage large loads of freight with ease. As a result, 2GO Forwarding will see a considerable decrease in emissions of greenhouse gases throughout both urban and intercity routes, as well as shorter delivery times and lower fuel costs.

By reaching this landmark, 2GO has solidified its position as a conscientious ally to both enterprises and communities, maintaining its position as the logistics industry leader in environmentally friendly technologies.

2GO Opens New NAIA Road Store Ahead of the Holiday Travel and Shipping Rush

2GO, the Philippines’ leading logistics and travel solutions provider, has opened a new store along NAIA Road to serve travelers, senders, and nearby businesses with greater convenience.

Located at the CAEMC Commercial Building near Park and Fly, the 2GO NAIA Road Store offers a full range of retail logistics services, including parcel and document express delivery, extra baggage, and cargo shipping within the Philippines or abroad, as well as 2GO Travel booking and ticket purchases.

“We’re thrilled to bring 2GO closer to our customers who are always on the go,” said Blessie Cruz, Vice President and Business Unit Head for 2GO Retail. “This new location makes it easier for travelers and residents to access our shipping and travel services right before heading to the airport.”

To mark the opening, 2GO is offering 10% off on all domestic and international shipments until October 31, 2025.

As the holiday season approaches, 2GO has expanded its store network and optimized its air, land, and sea logistics to meet the expected surge in travel and delivery demand.

“Every Christmas season, our goal is to keep families connected and businesses moving,” added Cruz. “Whether you’re sending gifts, shipping goods, or traveling to your favorite destinations like the newly launched Manila-Siargao weekly services, 2GO is ready to deliver care and convenience.”

Customers can visit the new store by searching CAEMC Commercial Bldg., NAIA Road (near Park and Fly) on navigation apps.

For updates and promotions, follow facebook.com/2GOExpressInc.

2GO, GSCCCI Hosts Forum to Strengthen Logistics Support for General Santos Businesses

2GO, the Philippines’ leading transportation and logistics solutions provider, joined industry leaders from the General Santos City Chamber of Commerce and Industry Inc. (GSCCCI) in a business forum to explore how logistics can drive competitiveness and growth in SOCCSARGEN and Southern Mindanao.

The forum, themed “General Santos: Southern Mindanao’s Emerging Powerhouse in Trade and Logistics,” gathered stakeholders from agribusiness, fisheries, manufacturing, and exports. Discussions focused on current supply chain challenges and how 2GO’s multimodal operations, cold chain, cargo shipping in Mindanao, and specialized logistics solutions can provide reliable and cost-efficient support for local enterprises.

“General Santos is anchored on agriculture, fisheries, and manufacturing,” said Miguel Dominguez, President of GSCCCI. “For our products to reach more customers nationwide and globally, logistics is the backbone. Forums like this allow us to align with partners such as 2GO, who can expand our market access and competitiveness.”

2GO highlighted its integrated and tailor-fit logistics solutions that serve both large industries and small and medium enterprises. With sea freight, cold chain, warehousing, cargo and freight forwarding, and passenger travel under one nationwide network, 2GO provides businesses with reliable end-to-end logistics solutions in the Philippines. These services help reduce costs, ensure on-time deliveries, and expand market reach across the Philippines and overseas.

During the event, Hannah Mamon, owner of Strawberry-Guyabano Farm, an agro-tourism destination, and Delibites Concepts Corporation, a food manufacturer in South Cotabato, shared how 2GO’s services helped streamline her operations. She noted that quicker transportation reduced delivery time from four days to two, while direct shipments to stores eliminated pilferage.

“I was able to save on warehousing, shutting down Davao and Cagayan de Oro… dahil sa streamlining na na-address ni 2GO,” she said. She added that 2GO’s Less than Container Load (LCL) service enabled her to ship even small packages to different locations with clear rates. “The efficiency, reliability, [and flexibility] na pwede mag twice a week o kahit once a week, kaya mabilis ang turnover ng inventory [sa operations].”

“General Santos is an important growth hub for Southern Mindanao,” said Frederic C. DyBuncio, President and CEO of 2GO Group Inc. “By combining sea operations with forwarding, cold chain, and nationwide connectivity, we enable local businesses to scale up and access opportunities across the country and beyond.”

2GO operates in seven Mindanao ports, including General Santos, Davao, Cagayan de Oro, Butuan (via Nasipit), Zamboanga, Dipolog (via Dapitan), and Ozamiz. From these gateways, the company provides domestic shipping services in the Philippines that give businesses broad access to markets nationwide.

The forum underscored the role of logistics in supporting General Santos’ economic growth, ensuring that local industries gain the connectivity, reliability, and reach needed to stay competitive in bigger markets.

For more information on 2GO’s logistics solutions, visit www.2GO.com.ph.

2GO Partners with CITEM to Power Manila FAME 2025

The Center for International Trade Expositions and Missions (CITEM) has chosen 2GO, the Philippines’ largest provider of end-to-end logistics and transportation solutions, as a Business Solutions Partner for Manila FAME 2025, which will be held at the World Trade Center in Pasay City from October 16 to 18, 2025.

This cooperation will let 2GO help exhibitors and buyers with their logistics at the country’s biggest design and lifestyle exhibition. 2GO is ready to safely carry valuable and delicate goods across the Philippines and beyond. They offer services in sea, land, and air freight forwarding, customs brokerage, and maritime travel.

Participants will also be given personalized solutions to get their goods to the event and then send them back to markets across the country or to purchasers in the area and around the world. Faye Alonzo, Business Unit Head of 2GO Forwarding, remarked, “2GO is honored to partner with CITEM to support Manila FAME 2025.” “We know how important this event is for showing off Filipino creativity to people in the Philippines and around the world.” We want to make it easier for exhibitors to take part, interact with buyers, and find new prospects by using our logistics knowledge. 2GO will help exhibitors and guests from all around the world get there by offering complete logistics and maritime transport services. This makes sure that both the participants and their goods get to Manila safely and without any problems.

CITEM is the Department of Trade and Industry’s export promotions arm. It continues to support small and medium-sized businesses and artisan communities in the Philippines. Leah Pulido Ocampo, Executive Director of CITEM, remarked, “Our goal with Manila FAME has always been to give Filipino craftsmanship a global stage.” “Our partnership with 2GO makes sure that participants have reliable logistics support throughout their journey, so they can focus on sharing their designs, products, and stories with the world.” Manila FAME came back in 2024 with 340 exhibitors and more than 5,700 guests who came to find the greatest home, fashion, and lifestyle products in the country.

This year, the event is set to be greater, with more than 10,000 buyers, exhibitors, media, and industry professionals expected to attend, including experts in hospitality, architecture, and interior design. Manila FAME 2025 will once again make the Philippines a place to get high-quality, design-driven home, fashion, holiday, and interior goods. It will also help local businesses work together with businesses across the world. To learn more about 2GO Forwarding, send an email to forwarding@2go.com.ph.