Tag: 2GO

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2GO and AFP Partner to Offer Exclusive Discounts for Philippine Armed Forces Personnel

 

Major General Ramon P Zagala PA, Commander of the AFP’s Civil Relations Service, and Francis Chua, head of 2GO Travel, respectively, signed the agreement to officially launch the partnership between the AFP and 2GO. Photo grab from AFP Radio DWDD Facebook page.

2GO, the Philippines’ leading provider of end-to-end logistics and sea travel services, is pleased to announce a new partnership with the Armed Forces of the Philippines (AFP) to receive exclusive discounts for Filipino servicemen and servicewomen. Starting today, all AFP personnel can enjoy special rates on select 2GO services, giving them access to reliable shipping solutions and an elevated local sea travel experience.

Through this partnership, AFP personnel can avail of a 20% discount on base rates for all 2GO Travel routes, a 10% discount on 2GO Express domestic shipping services, and a 10% discount on international shipping via FedEx.

“In tribute to the courage, sacrifice, and unwavering commitment of our military service members, 2GO Travel is extending special rates to members of the Armed Forces of the Philippines,” said Francis Chua, Head of 2GO Travel. “We hope this initiative makes their journeys with us—whether for work or personal—more convenient and memorable. As a gesture of appreciation, we are honored to offer the service they truly deserve,” he added.

2GO’s five newest vessels—MV 2GO Maligaya, Masagana, Masigla, Masikap, and Masinag—are inspired by Filipino values and traits, embodying ideals that capture the essence of being a Filipino. The spirit that reflects our values is upheld by the AFP in their service to our people.

Major General Ramon P Zagala PA, head of the AFP’s Civil Relations Service, expressed his gratitude for 2GO’s support. “We’re happy that 2GO has chosen to recognize the sacrifices of our servicemen and women through this discount program. This is especially helpful during the holiday season, a rare time for many of our personnel to reconnect with their families. We are excited to launch this partnership at such a meaningful time of year.”

To claim these discounts, AFP personnel need only present their AFP-issued identification cards at any 2GO Retail Store nationwide. Through this partnership, 2GO aims to honor AFP servicemen and servicewomen by offering them access to a full range of logistics solutions, paired with a memorable and relaxing sea travel experience. This initiative reflects 2GO’s commitment to serving those who serve the nation.

For more information about 2GO’s promos and offerings, visit their social media pages, travel.2go.com.ph and express.2go.com.ph, or drop by the nearest 2GO Retail Store.

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2GO Partners with Grab for Seamless Transport from Door to Shore

Thanks to its partnership with Grab, 2GO sea travellers can now enjoy seamless transportation from home to the pier.

In a move to elevate the travel experience for Filipino passengers, 2GO, the Philippines’ largest integrated transportation and logistics solutions provider, has partnered with Grab, Southeast Asia’s leading super app, to offer a seamless and convenient transport option from door to shore and shore to door. This strategic partnership spans five major ports across the country: Manila, Cebu, Bacolod, Iloilo, and Cagayan de Oro. It combines the strengths of two industry leaders to enhance the journey of modern travellers.

Starting today, every 2GO Travel ticket transaction made through the 2GO app will come with a Grab promo code in the booking confirmation email. Passengers can use this code to book Grab rides to or from their homes to the specified port, making the entire journey more convenient and hassle-free.

“At 2GO, we are dedicated to enriching every aspect of our customers’ travel experience, ensuring their journey is enjoyable and stress-free from start to finish. Our partnership with Grab perfectly aligns with our goal of providing seamless transportation solutions, both to and from the pier,” said Blessie Cruz, 2GO Retail Business Unit Head. “Grab is an ideal partner to help us deliver this promise, enhancing the overall travel convenience we offer to our passengers.”

As a trusted provider of safe, reliable, and convenient ride-hailing services, Grab Philippines is excited to be part of this initiative. “GJ Roño, Director for Commercial and Business Development of Grab Philippines, shared, “Grab has always been keen on collaborating with companies that share our mission of improving the transport experience of Filipinos. Through our partnership with 2GO, we enable more Filipinos to plan and access a seamless integrated transport experience that is safe and convenient.”

To avail of this exciting offer, passengers simply need to download the 2GO app, purchase their tickets, and receive a Grab promo code upon completing their transaction. The code is valid for rides both to the pier and back from the pier to their chosen destination, creating a truly seamless door-to-pier and pier-to-door travel experience.

With this partnership, 2GO and Grab are redefining the travel landscape in the Philippines. They combine trusted transport services with innovative digital solutions to make every journey a memorable adventure.

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2GO and DOT Join Forces for FBSE Program, Promoting Filipino Brand of Service Excellence

2GO, a proud subsidiary of the SM Group and the Philippines’ top marine travel provider, has partnered with the DOT to support the Filipino Brand of Service Excellence (FBSE) Program. Working together, 2GO and the Philippines Tourism Board are reiterating their shared goal of raising the bar for the tourism industry through superior hospitality and culturally relevant service.

Undersecretary Shahlimar Hofer Tamano is in charge of the FBSE Program, which is one of the Department of Tourism’s most well-known initiatives. Our goal is to train frontline workers in the tourism and hospitality industry to create a unique national brand by providing outstanding service that embodies the warmth of the Filipino people. Dios, Makatao, Maka-Kalikasan, Makabansa, Masayahin, May Bayanihan, and May Pag-asa are the seven fundamental Filipino values that this customer service program centers on. These principles set it apart from more traditional approaches.

The industry’s commitment to upgrading hospitality standards in the Philippines is shown in 2GO’s commitment to the Filipino Brand of Service Excellence Program. “This partnership guarantees that our guests will encounter the distinct friendliness and generosity that characterize the Filipino service style,” remarks Hon. Shahlimar Hofer Tamano.

Greetings, 2GO: Making the Filipino Hospitality Industry Stronger
By sending fourteen people to a DOT-sponsored “Train-The-Trainer” training session, 2GO supports the department’s efforts to establish and broaden the FBSE’s reach. These 2GO participants will train team members, especially those who work in the tourist industry or on the front lines. Among other culturally significant Filipino customs with a 2GO touch, the training demonstrates and applies the Mabuhay and Salamat Gestures within 2GO establishments. By adopting FBSE standards, 2GO is improving the service experience for its customers and creating an atmosphere that is welcoming to Filipinos.

These certified trainers will be crucial in instilling the FBSE values across 2GO and maintaining service standards that faithfully represent the diverse Filipino hospitality culture. Aligning with the FBSE Program enables us to contribute to a seamless Filipino hospitality experience for our passengers travelling from shore to shore, as we expect more travellers in the Philippines,” says Frederic DyBuncio, President and CEO of 2GO Group, Inc.

“The FBSE Program has truly enriched our approach to service,” notes Vince Canete, 2GO’s HR and Training Supervisor and one of the newly certified trainers. Instilling a sense of pride and cultural identification in our passengers is equally as important as training our staff. It is our hope that our day-to-day operations reflect this kind of professionalism and friendliness.

Raising the Bar for Service Quality Company-wide
Aiming to foster a culture of service excellence, integrating the FBSE Program within 2GO will substantially raise the quality standards of the sea transport tourism workforce. 2GO must provide first-rate service that reflects Filipino values, and this project couldn’t come at a better moment because the Philippines is seeing a consistent rise in tourist arrivals.

Two-Go is reiterating its commitment to building a brand that reflects the rich history of Filipino hospitality by training 200 participants from different departments across different locations. With this relationship with the DOT, 2GO has reached a new level of success in its mission to improve transportation and logistics services in the Philippines.

To learn more about 2GO’s products and services, visit 2go.com.ph

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2GO Partners with Bankerohan to Deliver Fresh Davao Fruits Nationwide

2GO, the Philippines’ leading end-to-end logistics provider, has partnered with Bankerohan, Davao City’s largest wet market and the region’s main hub for fresh produce and seafood, to deliver said goods directly to customers nationwide.

With 2GO’s advanced logistics, including temperature-controlled transport, delivering fresh fruits from Davao to any part of the Philippines is now more convenient. Whether you’re sending a gift, enjoying Davao’s produce at home, or sourcing quality goods for your business, 2GO guarantees that every purchase from Bankerohan arrives fresh and in perfect condition.

“Partnering with 2GO will allow people and markets in other parts of the country to experience the unique offerings of Bankerohan as a source of fresh produce, starting with the abundant fruits and vegetables of Mindanao,” said Sim Marifori, President and CEO of Northbank Holdings Corporation, which operates Bankerohan.

He added, “With 2GO as our partner, farmers, traders, and merchants can ship directly from Bankerohan to destinations across the country, without incurring additional handling and trucking costs. This also shortens time-to-market—a critical factor for fresh produce—reducing the risk of bruising and spoilage.”

2GO’s extensive logistics network and expertise in handling perishable goods make it the ideal partner for Bankerohan, further supporting local businesses and celebrating Davao City’s rich agricultural heritage.

“We are thrilled to partner with Bankerohan to share Davao’s bountiful harvests with the rest of the Philippines,” said Faye Alonzo, Business Unit Head at 2GO Forwarding. “Our goal is to make these exceptional products accessible to everyone, allowing more Filipinos to enjoy the unique flavors that Davao has to offer.”

This partnership not only boosts the local economy but also ensures that the fruits of Davao City can be enjoyed by people all over the country, fresh and ready to eat.

For inquiries, email us at forwarding_sales_mnl@2go.com.ph, visit your nearest 2GO retail store, or explore our website at www.2go.com.ph.

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2GO Enhances Logistics Efficiency with New X-ray Machine at Air Freight Hub

2GO, the Philippines’ largest end-to-end logistics, transportation, and distribution solutions provider, together with Cebu Pacific Airlines, is proud to announce the commissioning of the X-ray machine at 2GO’s Gateway Hub. This significant upgrade aims to optimize the movement of goods via air to and from Manila and various parts of the country, providing businesses with more flexibility in terms of cargo acceptance without compromising delivery deadlines.

From left to right: Michelle Lee-Ventura, Director of Cebu Pacific Cargo Sales—Commercial; Ma. Josefa Magbanua-Sarate, Director of Cebu Pacific Cargo Customer Service; Will Howell, 2GO Group Chief Finance Officer; Bonita Busch, Group Director of Cebu Pacific Cargo Commercial; Faye Alonzo, Business Unit Head of 2GO Forwarding; Nazreen Charmaine Galang, Director of Cebu Pacific Cargo Commercial Planning; and Sharon Musngi-Ngo, Business Unit Head of 2GO Sea Solutions.

The newly installed X-ray machine enables 2GO to extend the cut-off time for cargo acceptance, giving partners additional time to prepare their shipments while still adhering to stringent delivery schedules.

“At 2GO, we are continually seeking ways to innovate and improve our services,” said Faye Alonzo, Business Unit Head of 2GO Forwarding. “The introduction of this state-of-the-art X-ray machine is a testament to our dedication to achieving efficiency and customer satisfaction. We look forward to showcasing our increased flexibility to our partners.”

2GO’s commitment to serving its clients and partners has been recognized by its air cargo partner, Cebu Pacific Airlines, which named 2GO its Top Domestic Cargo Agent of 2023. The X-ray technology significantly reduces processing times, allowing for immediate loading and transfer to Cebu Pacific aircraft, especially highly sensitive pharmaceutical products, perishables, and temperature-controlled items. This enhancement not only ensures faster delivery but also improves security measures by thoroughly screening prohibited items, safeguarding the supply chain’s integrity.

“2GO Forwarding was one of our most significant logistics partners last year, and we aim to strengthen this partnership by offering tools that enhance their operations and improve the quality of cargo checks before flying with us. The reduced processing time and extended cut-off hours perfectly align with our shared commitment to delivering timely and efficient services to our customers,” said Bonita Busch, Group Director of Cargo Commercial.

“We are excited to further strengthen our partnership with Cebu Pacific,” said Will Howell, 2GO Group Chief Financial Officer. “This new equipment brings immense value to our operations and business, enabling us to leverage technology and extend our service capabilities. We anticipate continued growth and success as we work together to deliver exceptional logistics services to Filipinos.”

In addition to its enhanced air freight capabilities, 2GO offers robust Less than Container Load (LCL) and Full Container Load (FCL) shipside services, catering to diverse shipping needs with nationwide reach and reliable schedules.  Furthermore, 2GO’s logistical power is complemented by an extensive fleet of trucks that enhance its capabilities on land as well as its maritime services. These ongoing upgrades to its fleet and infrastructure reinforce 2GO’s position as the leading logistics provider in the Philippines, supporting the growing e-commerce sector that demands rapid and reliable delivery services.

Learn more by emailing us at forwarding_sales_mnl@2go.com.ph, visiting your nearest 2GO Retail store, or exploring our website at www.2go.com.ph.

 

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2GO Opens Hubs Expanding Forwarding Operations in Mindanao

2GO continues its expansion in Mindanao by recently launching its shipside services in General Santos City and Davao, marking the sixth and seventh ports to offer this service after Manila, Cebu, Cagayan de Oro, Iloilo, and Zamboanga.

2GO, the country’s largest end-to-end logistics, transportation, and distribution solutions provider, strengthens its presence in Southern Mindanao. Seizing the economic growth opportunities in Davao and General Santos, 2GO opens its logistic hubs in these cities’ major ports to support businesses and communities.

The shipside service optimizes the efficiency of the Container Load (LCL) or shared cargo service, providing shippers with shortened lead times and the flexibility to accommodate last-minute cargoes, with acceptance of up to 18 hours before vessel departure. This service is an ideal solution for urgent shipments, particularly for transporting vegetables, fruits, and other fresh produce.

“We are excited to expand our shipside services to Davao and General Santos, enhancing our capability to support the local economy and meet the needs of our customers,” said Faye Alonzo, 2GO Forwarding Business Unit Head. “These new hubs will enable MSMEs in Davao, GenSan, and neighboring municipalities to ship their products widely, ensuring that fresh produce and other time-sensitive goods reach their destinations swiftly and efficiently.”

The LCL service offers significant advantages for inter-regional shipments, allowing businesses to ship smaller quantities without the need to fill an entire container. This not only reduces costs but also improves inventory management and supply chain efficiency, making it an ideal choice for small to medium-sized enterprises (SMEs) and businesses with diverse shipping needs.

2GO’s extensive shipping routes from Manila to Davao, General Santos City, and Iloilo facilitate both travel and shipment, creating a reliable and efficient logistics network. These routes are particularly advantageous for businesses in Mindanao, providing them with consistent and cost-effective access to major markets, thus supporting their growth and expansion.

The launch events in Davao and General Santos were attended by Faye Alonzo and Sea Operations Head Elizier Santiago. The events were also graced by representatives from the Philippine Ports Authority of Davao and General Santos, GlobalPort Terminals, Inc., South Cotabato Integrated Port Services, Inc. (SCIPSI), PHILEXPORT Region 12, various fruit and vegetable traders and shippers, Davao City Chamber of Commerce and Industry Inc. (DCCCII), and partner agents.

The event showcased a trial shipment of 65 crates of tomatoes from Davao bound for Iloilo, demonstrating the efficiency and reliability of 2GO’s new shipside service.

For more information about 2GO LCL services, please visit www.2go.com.ph.